Warranty

What's Covered And What If You Change Your Mind?

Here's what we think - products that come with warranties are those expecting to fail after a certain point. If we had it our way we prolly wouldn't bother with a warranty.

But we get it - your trust has to be earned. So for your peace of mind, and your peace of mind only, we're willing to offer you a lifetime warranty for all our products. Should anything not work the way it was meant to (I mean some people still believe Santa is real, so I suppose anything is possible) then we will be happy to replace it with one that works

What Is Covered

Our interchangeable jump rope handles that are compatible with our weighted ropes are covered by a lifetime warranty; if there is an issue with your handles, we will make it right. If a limited edition handle is no longer in stock, a comparable replacement will be available.

duubduub warrants that the weighted handles (Product) shall be free from defect in material and workmanship for the Life of the Product when the Product is used under normal uses and conditions and as recommended in the Product Use, Safety, & Care Guide. During the warranty period duubduub will, at no additional charge to you, replace any part of the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Lifetime Warranty.

Original Proof of Purchase is required to invoke this warranty.

What Is Not Covered

This Limited Lifetime Warranty does not cover normal wear and tear on items such as, but not limited to, ropes, training or carry bags. Our ropes are not covered by warranty as these are expected to wear during usage over time and should be replaced as durability declines.

This warranty is void if the Product is improperly stored, misused, altered and/or modified in any way. It does not cover accident/damage such as scratches, cosmetic damage, or normal wear and tear that does not affect the performance of the Product.

Variations in bearing performance such as noise or differences in spin time are considered normal and may change over time. Handle bearing variations are not covered under warranty unless the bearing performance negatively affects the performance of the Product while jumping.

Any evidence of alteration, erasing or forgery of proof-of¬ purchase documents voids this Limited Lifetime Warranty. This Limited Warranty applies only to Product purchased from dotheduubduub.com. To submit a warranty claim, please complete the form below